Support
Found a bug, lost a save, or want to report a suspicious leaderboard entry? Email support@canivel.com. Please include your device model, OS version and, if you're signed in, your nickname. We usually reply within a few business days.
FAQ
How do I keep my progress when I change phones?
Open the Notebook tab → Account and sign in with Apple or Google. Your lab is backed up automatically. On the new phone, install the game, sign in with the same account, and choose "Continue cloud save".
Do I need an account to play?
No. The whole game works offline without an account. Accounts are only for cloud saves and the leaderboard.
My game says "Acquired for parts". Did I lose?
You went bankrupt. Use "Pivot" to start a new lab with Legacy Tokens and permanent perks; your achievements carry over.
Does the game end when I ship AGI?
No. AGI opens the AGI Era, then Superintelligence, the Ultimate Employee and endless paradigm shifts.
How do I turn the music or sounds off?
Notebook tab → Sound → toggle Music and Sound FX.
My score on the leaderboard is missing or wrong.
Leaderboards update every few minutes. Scores that fail our sanity checks are hidden. If you think that happened by mistake, email us with your nickname.
How do I get a refund?
Purchases are handled by Apple and Google. Request a refund at reportaproblem.apple.com (iPhone) or through your Google Play order history (Android).
Want your data gone? See Delete your account.